Mobility in the CRM world is an hot topic and I think that a great CRM product must have also a great mobile experience.
Unfortunately Microsoft has not worked too much on the mobile field for its Dynamics CRM, but from version 3.0 we have the availability of a free mobile tool to use… and it works quite good (with some limits such as the lack of offline functions).
Today Microsoft has released the new Mobile Express for Dynamics CRM 4.0, always as a free download for every CRM customers. It supports the full customization features of CRM and now it’s also multi-tenant enabled.
It works on every mobile device with an HTML 4.0 enabled browser. Here’s the product in action on an HTC Touch Pro and on an iPhone:
Technorati Tag:
Dynamics CRM